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Dear Customers,

Our Firm shall lawfully collect, process and preserve your personal data, which are obtained during the communications carried out with you, in strict confidence.

All rules and limits applied within this context are submitted for your information by way of this Notification.

This Notification is prepared in accordance with particularly the Law on the Protection of Personal Data numbered 6698 and the laws and Constitution of Republic of Turkey.

Conditions and Purpose of Collection, Processing and Preservation of Personal Data

Our Firm may collect your personal data through Consumer Services Call Center (number 0 850 201 19 71), online contact forms filled out on our website, requests which are sent to or messages sent via and social media channels. Our Firm, as a data controller, shall process your personal data by automatic means or otherwise than by automatic means which form part of a filing system and shall preserve them in programs which comply with all necessary security measures.


In this context, our Firm shall record, preserve, in order to fulfill its obligations arising from legislation and fulfill the purposes explained below, update and transfer personal data to all public, administrative and private organizations.


Also, our Firm may categorize, process and share personal data with domestic/foreign institutions and persons providing data storage services (including cloud storage), consultants, affiliates and third parties in Turkey and abroad we have business relations with, by means of obtaining necessary confidentiality undertaking and warranties therefrom.


Personal data shall be shared with including but not limited to courts and other public institutions within the frame of and in accordance with our legal obligations.


Personal data is collected and processed particularly for the following purposes:


  1. To increase service quality,

  2. To respond requests submitted by the customers and to render effective customer services,

  3. To gather your opinion by way of conducting surveys and polls,

  4. On the condition of anonymization, to infer statistical data

  5. To render development of commercial activities,

  6. To fulfill obligations arising from legal/administrative liabilities,

  7. To inform public officials regarding public safety issues

within the period which such purposes necessitate and limited only with such purposes.


Within this context, all necessary technical and legal measures are taken by our firm to prevent violations of rights that may occur during the transfer of data to third parties.

Your rights pursuant to article 11 of the Law on the Protection of Personal Data


Our customers whose personal data has been processed by our firm have the right to;

  1. Learn whether or not her/his personal data have been processed including its transfer within the country and abroad and, if processed, request information thereon, as to processing if her/his data have been processed;

  2. Learn the purpose of processing of the personal data and whether data are used in accordance with the purpose,

  3. Request rectification in case personal data are processed incompletely/inaccurately,

  4. Request deletion, destruction of personal data within the framework of the required conditions,

  5. Object to occurrence of any result that is to her/his detriment by means of processing of personal data,

  6. Request compensation for the damages in case of incurring damages due to unlawful processing of personal data.

You can submit your requests in relation to the rights mentioned above any time through the contact forms which can be found at or through our contact information below.

This Notification is prepared in order to fulfill the obligation to inform pursuant to article 10 of the Law on the Protection of Personal Data.


Mersis No:0815007309400018

Contact Information:

Address: Tadım Plaza Atatürk Mahallesi Çitlenbik Caddesi No : 4 Ataşehir / İstanbul Türkiye 34758

Phone:(0216) 251 93 00 – 01